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ClickSuper is a superannuation clearing house and gateway designed to integrate with leading payroll systems across Australia to make it easy for employers to pay their employee superannuation entitlements and submit STP reporting to the ATO. ClickSuper has been designed to make paying superannuation as simple as possible but we all have questions - we are here to help! The below is a summary of links to guides throughout the ClickSuper Help Portal to assist our clients in finding the help they need promptly.

Clients can also search the ClickSuper Help Portal to find answers to queries - simply click type in your query in the search bar in the top right hand corner.

If you cannot see the guide you need please reach out to ClickSuper Support at support@clicksuper.com.au or by logging in and clicking on the Chat with us icon at the top of the page during business hours and we are happy to help.

Please note: ClickSuper has released the deadline for End of Financial Year 2018-2019 - please see the following link for our announcement:

End of Year Payment Advice 2018-2019

For new clients to ClickSuper:

For new clients to ClickSuper the process can be a bit confusing so hopefully we can are here to help you get started.

Below are guides for commonly asked questions for clients new to ClickSuper:

For experienced clients of ClickSuper:

Our experienced clients are confident using ClickSuper day to day but may need help with more complex scenarios.

Below are guides for commonly asked questions for our regular clients:

For Single Touch Payroll (STP) inquiries:

For both new and regular clients to ClickSuper using our STP facility.

For SMSF/ ESA inquiries:

For clients seeking guidance on how to register for an electronic service address (ESA) for their self managed super fund (SMSF)